Watch on-demand videos whenever you like, wherever you like on subjects designed to make things easier for you and your clients, from policy and criteria to industry insight.

Summer series

Efficient mortgage advice - what does it look like and how could it help me?

Jane Benjamin, head of Intermediary Acquisition at Mortgage Brain joined Rachael Hunnisett to discuss ways to make mortgage advice more efficient. So that you can continue to do what you do best – give mortgage advice to people during some of the big moments of their lives.

Efficient mortgage advice

What do valuers really think?

Ben LeRoy, Regional Director at Connells Surveyors, joined our host Rachael Hunnisett to look behind the scenes at survey and valuation company Connells and share his thoughts and opinions on valuations and down-valuations.

A valuer's insight

Your most asked questions (and answers!), and how you could get more from Skipton's service

In this session Skipton’s Head of Distribution Claire Davey, Senior Service Manager Hayley McGee and Senior Customer Advisor Nigel Hayward explored how you could get more from our service. Plus, the answers to your most popular criteria questions.

Most asked questions

What role does technology play in the future of intermediaries?

Skipton’s in-house experts Regional Manager for Intermediaries John Scrivens and Head of Mortgage Products Charlotte Harrison discuss the role of technology in the future of the intermediary market and close with some of the big questions of tomorrow.

Role of technology

Spring series

Changing customer expectations in financial services

Andrew Bottomley – Customer Director talks to us about customer trends and insight, what we can expect from 2021 and beyond, and how we can best plan for the customer of tomorrow, while supporting the customer of today.

Changing customer expectations

Skipton criteria, what a broker needs to know!

Jon Rawley, Skipton BDM & Derek Adams, Key Relationship Manager discuss furlough & flexi-furlough, policy exceptions and what a broker needs to know, self-employed, and case studies about lending to professionals.

Skipton criteria

How our approach to risk & common sense lending is Making Things Easier For You.

Karen Appleton, Head of New Lending joins us to discuss a lender's approach to changing topics such as self-employed and future-proofing lending criteria, and how technology is pairing with human touch to speed up our underwriting process and make our process as efficient as possible.

A lender's approach

Product transfers, are you making the most of the opportunity?

Rachael Hunnisett speaks with Lauren Copping, Skipton Telephone BDM, about the opportunity in the market this year, and how to make the most of the product transfer proposition with Skipton to support your clients' short/medium term needs.

Product transfers

How inclusive are financial services?

Zahoor Ahmad, Diversity and Inclusion Lead, talks about how mortgage advisers could make their services inclusive and accessible, including top tips and small shifts which could result in big change. One not to miss, Zahoor is passionate about making financial services inclusive, providing access for all.

How inclusive are Financial Services?

Top tips

How to manage stress and enhance your wellbeing

Hear from John Scrivens, Regional Manager Intermediary Relationships and Zahoor Ahmad, Diversity and Inclusion Lead, who at The Mortgage Administrator Online Event 2021, hosted a session on how to manage stress and enhance your wellbeing.

Managing stress

Speedy remortgages get ready!

Learn how to prepare a smooth and speedy completion and manage your client’s expectations in a realistic way from one of Skipton’s Underwriting Leaders, Jayne Roberts, and a special guest from Conveyancing Direct Property Lawyers.

Speedy completions

Top Tips from our Telephone Business Development Managers

Meet Natasha, Christopher, Lauren, Hannah, Samantha and Jack - your friendly Telephone Business Development Managers at Skipton Building Society for Intermediaries. See the team share their hints, tips and know-how to help make things easier for you.

Our Telephone BDMs' Top Tips

Making things easier for you

Find out more about how Skipton Building Society is making things easier for brokers and their clients.

Making things easier

Discover what the post-pandemic opportunities are in the broker market

Watch our two-part videocast with Mortgage Solutions.

Hear from David Hollingworth, at London & Country and Victoria Hartley, from Mortgage Solutions who join the discussion with Skipton’s Mortgage Product Lead Jennifer Lloyd, and Regional Manager for Intermediary Relationships John Scrivens.

In episode 1 the panel delve into stamp duty, 95% LTV, the government’s mortgage guarantee scheme and more.

In episode 2 the panel discuss how leveraging technology can make the broker experience as seamless as possible, including same-day offers, automated ID verification, the increased use of desktop valuations and more.

Episode 1 Episode 2
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