Four years of 5 star service!

We’re delighted to have been awarded a 5 star rating at the prestigious Financial Adviser Service Awards for the fourth year running.

It’s an especially meaningful award because it’s voted for by the brokers who deal with us. So winning it once again tells us that we’re definitely getting things right.

5 reasons why we think we're a 5 star lender

  1. We instruct valuations on the day the application is received
  2. We offer Web Chat access for queries and updates
  3. We've introduced new products including Shared Ownership and 95% LTV mortgages
  4. We've launched our Twitter support line for brokers
  5. We give you five working days to submit a full case following a product withdrawal where a mortgage illustration has already been provided.

And we're still reaching to do more.

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