Help us get five stars in 2018

For the third year in a row we were awarded five stars for service at the Financial Adviser Service Awards, and this year with your help we’d like to make it a fourth.

The accolade is only awarded to lenders who provide excellent customer service, but it’s especially important because it’s voted for by you. After another great year of lending, here are some of the things we’re really proud of:

  • introduced an automated product transfer process and procuration fees on residential and BTL retention business
  • launched a Help to Buy refinancing calculator and guide to help with you explore the different repayment options for your clients who are due to start paying interest on their HTB equity loan
  • the option to lend up to 90% LTV where there’s an incentive of up to 5% of the purchase price for new build houses (maximum 85% LTV for flats)
  • improved our lending criteria, for example accepting gifted deposits for Buy to Let business and lending into retirement up to age of 75
  • created a number of educational tools on key market changes such as GDPR and the Lifetime ISA
  • launched a new Twitter account that’s dedicated to broker support.

We’re fully committed to our intermediaries and hope you’ll show your agreement by voting for us. It only takes a few minutes and it would be great to get your support.

Vote for Us

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