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Service Standards - Wednesday 04 May 2016

Current service levels
Application to Offer Turnaround: (average based on latest 30 days)
11 Working Days
Underwriting Fully Packaged Cases submitted on or before:
Monday 25 April
Valuations Instructed (on new purchases):
24 hours
Processing Documents submitted on or before:
Tuesday 3 May
Decision in Principle referrals:
2 hours
Call wait time: (based on previous working day)
10 Seconds
Telephone Calls Answered
Apr 16

Refreshed New Build proposition launches today

This week we've refreshed our New Build proposition including a limited edition 90%LTV exclusive mortgage product Read more

Apr 16

Skipton makes reductions to Buy to Let fixed rates

We'll be making rate reductions to our Buy to Let fixed product range from 9am on Friday 15 April Read more

New Build

Our Help to Buy products available to all intermediaries.

Web Chat

Chat online to our Intermediary Support Team.


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