Shared Ownership

Speaking to somebody on a Saturday about criteria and having access to an Underwriter was a very pleasant surprise! It goes against the tide but is a huge bonus to Advisers who work on Saturdays. Thank you!

Sam Whittlesea, Whittlesea Mortgages
4 August 2018

I received an email last Thursday evening advising that an offer had been withdrawn on a case that was due to complete on Tuesday. The underwriter had advised that as the property was a freehold flat, you would be unable to lend. The property is a freehold coach house and the surveyor had put the incorrect details on the survey.

I called the team and they immediately contacted the surveyor, he didn't reply until Tuesday morning and this was only because the underwriter was chasing him! The team still managed to re-offer and complete the transaction on Tuesday.

I know that if this was any other lender, this would not have happened. Please can you say a big thank you for me - I actually think they managed to complete what I thought was impossible!

Helena Cully, Fox & Sons
16 July 2018

I just wanted to express my complete satisfaction at the amazing service that Skipton and my IRM, Mitchell Jackson (Central) have delivered. I had a very urgent and speedy New Build case which I needed to be dealt with ASAP, I spoke with Mitchell who pulled out all the stops to support the case in order to meet a very tight deadline. All in all it took less than 6 days from submission of the application to completion.

I'm very impressed but more importantly so is the customer who is now in the house they thought they would lose.

Kelly Watson, Mortgage Bureau
15 July 2018