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Service Standards - Friday 21 July 2017

Current service levels
Application to Offer Turnaround: (average based on latest 30 days)
9.71 Working Days
Underwriting Fully Packaged Cases submitted on or before:
Wednesday 19 / Thursday 20 July
Valuations Instructed:
24 hours
Processing Documents submitted on or before:
Thursday 20 July
Decision in Principle referrals:
2 hours
Call wait time: (based on previous working day)
1 minute 42 seconds
Mar 17
01

Change in interest calculations on redemptions

From Wednesday 1 March Skipton Building Society customers will be charged interest up to the day of redemption on their mortgage. Read more

Nov 16
25

Skipton Intermediaries wins five stars for service

We’re proud to announce that Skipton Intermediaries has been awarded Five Stars for mortgage service at the Financial Adviser Service Awards for the second year running. Read more

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