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Service Standards - Tuesday 30 August 2016

Current service levels
Application to Offer Turnaround: (average based on latest 30 days)
10.9 Working Days
Underwriting Fully Packaged Cases submitted on or before:
Friday 19 August
Valuations Instructed:
24 hours
Processing Documents submitted on or before:
Friday 26 August
Decision in Principle referrals:
2 hours
Call wait time: (based on previous working day)
8 Seconds
Aug 16
19

Buy to Let rate reductions and withdrawal of 3 year intermediary exclusives

We'll be making the following changes to our on sale product range from 9am on Friday 19 August Read more

Aug 16
02

Skipton reduces selected residential fixed rates

We’ll be making selected rate reductions to 2 and 5 year residential fixed products from 9am Tuesday 2 August. Read more

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