How to submit
Applications must be sent online using our eMortgages system.
Please scan and upload the documents once the application has been submitted via My Case > View Summary and Documents. On here, you can tick the item/s that you are going to upload, then upload the relevant file/s. Please note, where one document contains more than one required item, ensure you tick all relevant items to avoid any delay in the processing of the application. Once you have ticked the item/s and uploaded the document/s, the item/s will be removed from the list that you see and will pass the information over for the underwriting team who will then be notified when all documents have been provided.
Note - the application will not appear in the underwriting work queue until all documents have been received.
There is also the Other supporting documents section which should only be used for anything you wish to provide that is not listed on the outstanding items above. Items uploaded via this section do not impact the application being progressed for underwriting so its important to use the tick box list.
If your client is applying for a Buy to Let (BTL) mortgage and has three or more mortgaged BTL properties in the background we will require a cash flow document. This can be found on eMortgages under My Tool > form download.
Please ensure an online Decision in Principle (DIP) has been performed in advance of an application as this will detail any additional documentation requirements.