Important
You will need to register with eMortgages to access our complete range of Online Services.
Please note, you can only register using a company email address, we do not accept personal email addresses for registrations.
Planned maintenance
As part of our commitment to improving our online services, we've planned system maintenance on eMortgages therefore the site will be unavailable from 22:00 on Saturday 18th January. We’ll be back up and running again on Monday 20th January.
We're sorry if this causes you any inconvenience and thank you in advance for your patience.
Consumer Duty
For information about our approach to meeting the Products & Service and Price & Value Outcome please visit our Consumer Duty page.
What you can do in eMortgages
- Request a Decision in Principle (DIP), Mortgage Illustration (MIL), or Full Mortgage Application (FMA)
- Reprint a previously completed DIP/MIL or FMA
- Partially complete a DIP/MIL/FMA and return to complete it later
- Get instant lending indications from the DIP
- View a list of all your cases created online
- Update your registration details
- Track your case
- Request a product transfer for an existing Skipton client.
When you can use eMortgages
Starting 2nd January 2025, eMortgages will be available until 9pm Monday to Friday, rather than 10pm.
Our eMortgages system is available during the following times:
| Days | Opening times |
|---|---|
| Monday to Friday | 7am - 9pm |
| Saturday | 7am - 7pm |
| Sunday | 10am - 7pm |
How to get support
Our Broker Support team are available by phone on 0345 601 6683 or by web chat during the following times:
| Days | Phone | Web chat |
|---|---|---|
| Monday to Thursday: | 8.30am - 6pm | 8am - 6pm |
| Friday: | 8.30am - 5.30pm | 8am - 5.30pm |
| Saturday: | Closed | 9am - 12pm |
| Sunday: | Closed | Closed |